Welcome to Raise Your Glass (“we,” “us,” or “our”). By accessing our website, making a reservation, placing an order, purchasing tickets or vouchers, or visiting our premises, you agree to be bound by the following Terms & Conditions.

You must be 21 years of age or older to purchase or consume alcoholic beverages. Raise Your Glass reserves the right to request valid government-issued identification at any time.

• All reservations are subject to availability.
   
• Raise Your Glass reserves the right to cancel or modify reservations or events due to unforeseen circumstances.
   
• Deposits for private events are non-refundable unless otherwise stated in writing.
   

• We reserve the right to refuse service to any guest who appears intoxicated, disruptive, or unable to present valid identification.
   
• Alcoholic beverages may not be removed from the premises unless permitted by applicable law.
   
• By consuming alcohol at Raise Your Glass, you acknowledge the risks associated with alcohol consumption and agree to drink responsibly.
   

• Prices, menus, and offerings are subject to change without notice.
   
• All sales are final unless otherwise required by law.
   
• An automatic gratuity may be applied to large parties, private events, or special occasions.
   

• Gift cards, vouchers, and event tickets are non-refundable and may not be redeemed for cash, except where required by law.
   
• Lost or stolen gift cards, vouchers, or tickets will not be replaced.
   

All content on our website, including text, images, logos, graphics, and design elements, is the property of Raise Your Glass and may not be used, reproduced, or distributed without prior written permission.

To the fullest extent permitted by law, Raise Your Glass shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your visit, purchase, or use of our services or website.

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.

Raise Your Glass values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

We may collect the following information:

• Name, email address, and phone number
   
• Reservation, event, or purchase details
   
• Payment information (processed securely by third-party providers)
   
• Website usage data, including cookies and analytics
   

We use your information to:

• Process reservations, orders, and event bookings
   
• Communicate regarding updates, promotions, or upcoming events
   
• Improve our services and customer experience
   
• Comply with applicable legal and regulatory obligations
   

Raise Your Glass does not sell your personal information. We may share information with:

• Payment processors
   
• Reservation and event management platforms
   
• Service providers necessary to operate our business
   

All third parties are required to maintain the confidentiality and security of your information.

Our website may use cookies and similar technologies to enhance user experience. You may disable cookies through your browser settings.

We implement reasonable administrative, technical, and physical safeguards to protect your information; however, no method of transmission or storage is 100% secure.

You may request access to, correction of, or deletion of your personal information by contacting us at:

Email: manager@raiseyourglasswinebar.com

Raise Your Glass is committed to providing an inclusive and accessible experience for all guests in compliance with the Americans with Disabilities Act (ADA) and applicable federal regulations. We are dedicated to ensuring equal access to our physical location, services, and digital content.

To support accessibility for all users, Raise Your Glass follows the Web Content Accessibility Guidelines (WCAG). These guidelines outline three levels of accessibility: Level A, Level AA, and Level AAA. Raise Your Glass has adopted WCAG 2.1 Level AA as the target standard for our website and is committed to monitoring and improving our digital content to maintain this level of conformance.

Raise Your Glass strives to maintain accessible entrances, seating, and restroom facilities for guests with disabilities. Certain areas may have limitations due to the age, structure, or layout of the building; however, we make reasonable efforts to accommodate all guests whenever possible.

Raise Your Glass is actively working to ensure that www.rygwinebar.com is accessible and usable for all individuals. We regularly review our website to improve accessibility.

Some content or functionality may be provided by or link to third-party platforms, including online ordering services, third-party payment processors, reservations and event management tools, social media platforms, and the Raise Your Glass Wine Club, which is operated on a separate website. These third-party sites are not controlled by Raise Your Glass and may have their own accessibility standards and policies. While we do not control their content, we encourage all vendors to provide accessible and user-friendly experiences.

We welcome your feedback on how we can improve the accessibility and usability of our website and services. If you experience difficulty accessing any content or require a reasonable accommodation, please contact us:

Email: manager@raiseyourglasswinebar.com
Phone: 352-231-3215

We aim to respond to accessibility requests within 48 business hours and will make good-faith efforts to provide reasonable accommodations.

Raise Your Glass does not discriminate on the basis of disability and is committed to providing equal access to our goods, services, and experiences. We continually evaluate and improve our accessibility practices and will make reasonable efforts to accommodate all guests.